State strengthens SNAP verification process to help families receive correct benefits

LAS CRUCES – New Mexico officials are rolling out a new verification process for families enrolled in the Supplemental Nutrition Assistance Program, commonly known as SNAP, aimed at making sure households receive the correct amount of food assistance they qualify for.

Beginning May 1, the New Mexico Health Care Authority will require documentation of certain household expenses when families apply for SNAP or report changes to their living situations. Officials say the change is designed to improve accuracy and reduce errors in determining benefit amounts.

Under the updated process, families will be asked to provide proof of shelter costs, utility expenses and dependent care costs. That documentation can include lease or mortgage statements, public housing agreements, letters from landlords, utility bills or other records showing responsibility for paying those expenses. For dependent care, families may submit agreements with care providers, letters detailing costs and attendance, or other supporting paperwork.

Acting Deputy Secretary Niki Kozlowski said the additional verification helps ensure families receive the full benefit they are entitled to receive.

“When families provide complete information about their expenses, we can make sure their benefit amount is calculated correctly,” Kozlowski said. “Without verification, those expenses may not be counted, which could result in lower SNAP benefits than a family actually qualifies for.”

State officials emphasized that current SNAP customers will not see any interruption in their benefits as a result of the change. However, during routine renewals, households may be asked to provide updated documentation if their information has changed or cannot be verified through available records.

Families who have difficulty obtaining documents can request assistance from Health Care Authority caseworkers. In situations where standard verification cannot be obtained, applicants may provide contact information for individuals who can confirm expenses, such as landlords or daycare providers. If no other verification is available, a sworn statement may be submitted.

Residents with upcoming renewals are advised to wait until they receive their renewal packets before sending documents. Paperwork can be submitted online through a YES.NM.gov account or delivered in person at a local Income Support Division office.